Privacy Policy

Data Controller Information

The data controller for the processing of your personal data is ultrafluxora.top AG, a company registered in Austria with registration number FN794613a, located at Mariahilfer Straße 132, 1032 Vienna, Austria. For privacy-related enquiries, please contact us at [email protected] or by phone at +43 18377439.

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company information and job title
• Communication preferences
• Messages and enquiries sent through our contact forms
• Any other information you choose to provide

Information Collected Automatically

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral sources

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. Here's how we use your information and the legal basis for each use:

Service Provision and Communication

• Responding to your enquiries and providing customer support
• Delivering our enterprise cost control framework services
• Processing and managing service requests
• Communicating about your account or services

Website Improvement and Analytics

• Analysing website usage to improve user experience
• Monitoring website performance and security
• Understanding user preferences and behaviour
• Optimising our content and services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services:

• Web hosting and cloud storage providers
• Analytics services (such as Google Analytics)
• Email communication platforms
• Legal and professional advisors when required
• Government authorities when legally required

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Contact information and enquiry data are typically retained for up to seven years for business and legal purposes. Website analytics data is retained according to our analytics provider's standard retention periods. You may request deletion of your data at any time, subject to our legal obligations.

Your Rights

Under the General Data Protection Regulation (GDPR) and Austrian data protection law, you have several rights regarding your personal data:

• Right of access: Request information about the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to certain types of processing, including direct marketing
• Right to withdraw consent: Withdraw consent for processing based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure data transmission protocols, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU/EEA. If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or your local supervisory authority.